Privacy Policy
Privacy Policy for Fluidit Software License Management System
1. Register holder
Fluidit Ltd.
FI27917193
Mannilantie 44A
04400 Järvenpää, FINLAND
support@fluidit.fi
2. Name of the register
Fluidit Software License Management System
3. Contact information for the register
support@fluidit.fi
4. The role responsible for the register
Chief Technology Officer (CTO)
5. Reasons for the information collection and the principles of processing the information
Some personal information (for details, see section 6) is collected to enforce license usage restrictions: that no unauthorized person or organization uses the Fluidit software, and that the number of licenses available to the client organization is not exceeded. The information is also used to inform the client organization about their license utilization rates and, possibly, for billing if per-time or per-project billing is used.
6. Information collected in the register
The register collects 1) the license identifier, and computational hashes of 2) the user’s username on the client computer, 3) the client computer’s domain or host name, and 4) the client computer’s public IP-address, and in clear text 5) the time when the software use session started, and 6) the time when the software use session ended. The hashed information allows distinguishing between different users and computers, while not containing any personally identifying information.
7. The information sources
The information is collected by Fluidit Software starting from the user’s client computer
operating system and from the license file supplied by the user. As long as the software is running, it periodically updates the heartbeat time to ensure accurate information on the usage session length and the floating license usage status.
9. Information transfer to outside the EU or ETA
The information is never transferred outside the EU or ETA.
10. Principles on protecting the register
The data is stored in a password-protected database in a container running on an encrypted virtual computer hosted by Microsoft in its EU data centers. The physical security is guaranteed by the service provider (i.e., Microsoft). The virtual server itself only allows personal SSH key-based authentication to Fluidit Ltd.’s ICT systems support personnel and the CTO, who is responsible for the product line. The personnel who have access to data always handle it with utmost care and adhere to best practices in information security. Fluidit educates the personnel on information security and privacy. The system’s cybersecurity is under supervision, and more efficient technological means to protect information and the server are continually evaluated and commissioned.
11. Rights of the individual in the register
The individual whose information is in the register has the right to review the information collected about them and to request that it be modified or deleted. If the user has a non-floating license, the data collection can be stopped completely upon request. The individual has the right to file a complaint with the relevant officials about the handling of their personal information. The privacy policy is available at Fluidit Ltd.’s website.
12. Principles on personal information retention
The information is collected to enforce the license usage policy. The data retention period for personal data is limited to 1 year after the end of the software use session. Completely anonymous aggregate statistics on the total number of users from different client organizations may be retained longer.
13. Register governance
The responsible person is CTO Markus SUNELA, support@fluidit.fi.
14. Changes to the policy
The privacy policy is updated as needed. If there are any significant changes, the principal users in the client organizations will be notified.
©Fluidit Oy 2026
CEO
